0208 896 0581
Delivery and Returns
Delivery and Returns

Everything you need to know:

  • We endeavour to carry out deliveries as scheduled. However, delivery dates shall not be legally binding on us.
  • We shall not be held responsible/liable for scheduled deliveries that could not be carried out due to any circumstances beyond our control.
  • It is the client’s responsibility to ensure goods delivered are satisfactory and as ordered.
  • If there is no one to receive the delivery, it will be understood that all items were delivered in good and acceptable condition to the best of our knowledge. We will unfortunately not be in a position to accept any claims or damages raised subsequently.
  • Any discrepancy must be notified to us within the next 48 hours succeeding delivery. Goods shall not be used in any way and original packaging must be retained.
  • The limits of liability for any fault or defect shall not exceed the purchase price of the item.
  • Restricted access must be notified to us at the time of order. The client must inform us whether any item must be assembled on site due to access restriction prior to production.
  • Delivery times will be communicated at our earliest convenience.
  • All deliveries/collections outside of London have to be arranged at order time and will be charged per mileage.
  • It is the client responsibility to arrange for parking facilities on the delivery day. In the event that the client does not do so, we will deliver to the nearest kerbside and the client will have to make arrangements to take the items of furniture from the van to the property.
  • Upon delivery, the risk of goods shall be deemed to have passed on to the client. Nonetheless, the goods shall remain our property until they are paid in full in cleared funds.
  • We reserve the right to repossess goods which have not been paid for within the agreed period of time and may enter the concerned premises in order to do so.
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